Return and Refund Policy
- Eligibility for Returns
- Returns are accepted within 15 days from the date of delivery.
- Items must be unused, undamaged, and in original packaging with all tags intact.
- Personalized, custom-made, or engraved jewellery is not eligible for return unless there is a manufacturing defect.
- Return Process
- To initiate a return, please contact customer support at yogeshmore044@gmail.com with your order number and reason for return.
- Once your request is approved, instructions for shipping the product back will be provided.
- Customers are responsible for the shipping cost of returned items unless the return is due to a manufacturing defect or incorrect item received.
- Inspection and Approval
- All returned items will be inspected upon receipt.
- Refunds or exchanges will only be processed if the item meets the return criteria.
- Any items showing signs of wear, damage, or tampering will be rejected.
- Refunds
- Approved refunds will be processed to the original payment method within 7–10 business days.
- Shipping charges are non-refundable, except in cases of defective or incorrect items.
- Exchanges
- Exchanges are allowed for items of the same value, subject to availability.
- To request an exchange, follow the return process and specify the replacement item.
- Defective or Damaged Items
- If an item arrives damaged or defective, contact customer support immediately at yogeshmore044@gmail.com with photos of the issue.
- A replacement or full refund will be provided at no extra cost.
- Cancellations
- Orders can be canceled before shipment. Once shipped, the standard return process applies.
- Contact for Assistance
- For any questions or concerns regarding returns, refunds, or exchanges, email yogeshmore044@gmail.com.